Privacy policy

Ctrl Athletic Co. ("we," "us," or "our") respects your privacy. This policy explains how we collect, use, and protect your Personal Information when you visit the "Site" or make a purchase.

Contact

For questions, complaints, or data requests, email us at: support@ctrlathleticco.com

Collecting Personal Information

Device Information

  • Purpose: Improve Site performance and analytics.
  • Collected Via: Cookies, pixels, and tracking technologies.
  • Examples: Browser type, IP address, time zone, pages viewed.
  • Shared With: Shopify (our e-commerce platform) and analytics providers.

Order Information

  • Purpose: Process purchases, prevent fraud, and communicate with you.
  • Collected Via: Checkout forms.
  • Examples: Name, billing/shipping address, payment details, email, phone number.
  • Shared With: Shopify, payment gateways (e.g., Stripe), and shipping carriers.

Customer Support Information

  • Purpose: Respond to inquiries and provide assistance.
  • Collected Via: Emails, contact forms, or live chat.
  • Examples: Order details, communication history.

Minors

The Site is not intended for children under 13. We do not knowingly collect their data.

HOW WE USE YOUR INFORMATION

  • Fulfill orders and process returns.
  • Send transactional emails (order confirmations, shipping updates).
  • Screen for fraud and comply with legal obligations.
  • With consent: Send marketing emails or show targeted ads.

SHARING PERSONAL INFORMATION

  • We share data with:
  • Service Providers: Shopify, payment processors, shipping companies.
  • Legal Compliance: If required by law (e.g., subpoenas).
  • Advertising Partners: For targeted ads (see Behavioral Advertising below).

BEHAVIORAL ADVERTISING

We use tools like Google Analytics and Facebook Pixel to show relevant ads.

Opt-Out Options:

Google: https://tools.google.com/dlpage/gaoptout

Facebook: https://www.facebook.com/settings/?tab=ads

Industry-wide: https://optout.aboutads.info

YOUR RIGHTS

GDPR (EU Residents)

  • Request access, correction, or deletion of your data.
  • Object to automated decision-making.
  • Data is processed in Ireland and transferred globally (e.g., U.S., Canada).

CCPA (California Residents)

  • Right to know, delete, or opt-out of data sales.
  • Contact us to exercise these rights.

COOKIES

  • We use cookies for:
  • Essential Functions: Login, cart retention.
  • Analytics: Improve user experience.

Manage Cookies: Adjust browser settings (Chrome: Settings > Privacy).

CHANGES & COMPLAINTS

  • Updates to this policy will be posted here.
  • Complaints? Email us first. Escalate to your local data protection authority if unresolved.
  • UK residents contact the ICO.

Last Updated: July 19, 2025